Business Communication Outline - BZU PAGES: Find Presentations, Reports, Student's Assignments and Daily Discussion; Bahauddin Zakariya University Multan

**usmanstar** · #1 23-09-2011, 12:58 PM

Course Contents:

Section A: Communication in Practical Environment

1- Business Communication Today:

(Please Read This Topic in Recommended Book 2,3 Chp # 1)

Achieving Success Through Effective Communication.
Forms of Communication
Concepts And Problems of Communication.
Guide lines to overcome problems.

2-Communicating in the Workplace:

(Please Read This Topic in Recommended Book 4 Chp # 8,9,12,13)

Negotiation Skills.
Dealing with Customers and Clients.
Holding Meetings.
Speaking in Public.

Section B: Writing Skills

1-Attaining Better Writing Skills:

(Please Read This Topic in Recommended Book 1 Chp # 1)

Writing as a process:
Strategies for generating ideas, Strategies for planning, Strategies for drafting, Strategies for developing, Strategies for revising and editing

2-Paragraph Skills:

(Please Read This Topic in Recommended Book 1 Chp # 3)

Introducing a paragraph:
Organization of a paragraph,
Topic sentences,
Controlling idea,
Supporting sentences and details,
Connecting sentences
Concluding sentences,
Selecting a title

3-Revising a paragraph:

(Please Read This Topic in Recommended Book 1 Chp # 4)

First stage draft (for description)
First stage draft (for narration )
First stage draft (for exposition)
Second stage drafts: all patterns of development

4-Editing and Proofreading:

(Please Read This Topic in Recommended Book 1 Chp # 4)

Editing review ,
Editing problems for all patterns of development.
How to proofread and prepare your final manuscript.

Section C: Business and Official Writing

1-Official Writing:

(Please Read This Topic in Recommended Book 3 Part 3,5)

Joining reports.
Leaving (Relieving) reports.
Notifications.

2-Business Letters:

(Please Read This Topic in Recommended Book 2 Chp # 7,8,9,10)

Essential Parts. Non Essential Parts.
Sales/persuasive letters. Bad news messages.
Good news messages(Inductive & Deductive Methods)

3-Making Use of Proposals:

(Please Read This Topic in Recommended Book 2 Chp # 13)

Purposes of Proposals.
Kinds of proposals.
Parts of Proposals

4-Memorandums and E-mails:

(Please Read This Topic in Recommended Book 2 Chp # 5,7)

Parts and Layout

Recommended Books

1. Brannan, B. ,(2003), A Writer’s Workshop: Crafting paragraph, building essays, New York, McGraw Hill
2. Murphy,Hurta. Effective Business Communication.
3. Bovee,Thill,Schatzman. Business Communication Today.
4. Dwyer,Judith. The Business Communication Hand Book.