| .BZU. | 05-12-2008 09:23 AM |
Instituting total quality management programs By Ayesha Yaseen:HRM Gary Dessler:
1 Attachment(s) Quality management - Quality management is a method for ensuring that all the activities necessary to design ,develop and implement a product or service are efficient with respect to the system and its performance.
- Quality management is focused not only on product quality, but also the means to achieve it
- Quality management therefore manages assurance and control of process as well as products to more consistent quality
Download the full slides by : Ayesha Yaseen Roll Number BIST07-31 | 